Phone: + 91 - 9922992520

Check-in-date:  Nights:    Adults:  Children:  Rooms: Name: email: Mobile QUICK ENQUIRY
 

Frequently Asked Question

1).What are the main features of Sentosa Resort & Water Park?
The main features of Water park include: Slides, Wave pool, Rain Dance, Kids Pool, Toddler's Play area

2) What is the water park timing?
10 AM to 6:00PM

3) Can we bring outside food and beverage?
No, you may not bring food from outside of the park, as our package includes "Water Park Entry & Food".

4) Are changing areas and locker facilities available?
Yes, we have separate changing room for male & female, and lockers are available on rent.

5) What type of swim wear am I required to wear? And is it compulsory?
Swim wear must be of nylon/lycra clothes & compulsory on all attractions. Swim wear with exposed zippers, buckles, rivets, or metal ornamentation are not permitted.

6) Do Toddles (ages 1-2) have to pay admission to the Water Park?
We have height criteria for kids; kids below height 2.9 Ft will not be charged

7) Are lifeguards present at The Sentosa Resorts?
Yes, we have trained lifeguards on all slides & pools.

8) Do you provide Group discount?
Yes, for Group discount you may contact our sales executives on 9922992527 / 9922992522

9) Also do you have night stay facility?
YES, We have 24 luxurious room. Contact : 9922992520

10) Do I have to pay if I am not going swimming or using the attractions?
Yes, everyone entering the park must pay admission

11) Are credit cards and personal checks accepted?
Visa Cards are accepted at all ticket windows, No personal checks are accepted. (inconvenience highly regretted in case any disturbance in phone lines therefore it is advisable to confirm the same during the enquiry)

12) What about water safety, first aid and lost of found facilities?
Max. depth of Wave pool is 5' Ft and max. Depth of Kids pool is 2' Ft, also we ensure that all drowning areas are closely monitored by lifeguards. A complete first aid station is centrally located in the park. Lost and found items will be kept in Office. Sentosa is not responsible for lost, stolen or broken artifacts.

13) What about water quality in your water park?
We do chlorination everyday and maintain pH value level 7.2 to 7.7.

14) Are alcohol available in Water Park?
No, strictly prohibited

15) Where is your park located & How to visit there.
It is located on the Mumbai - Pune Express way, Ravet, 5 Kms from Wakad towards Mumbai; Nearest Railway Station is Dehu Rd. Station. You can visit on "How to Reach" page for more information.